Office 365 Frequently Asked Questions

Q. What is the difference between Office and Office 365?

A. Office is productivity software (including Word, PowerPoint, Excel, Outlook, and OneNote) that is installed on your desktop or laptop computer. Office 365 is an online subscription service that provides email, shared calendars, the ability to create and edit documents online, instant messaging, web conferencing, a public website for your business, and internal team sites—all accessible anywhere from nearly any device.

Customers with Office 2010 installed on their computer can quickly configure their software to work with Office 365. These users can easily retrieve, edit and save Office docs in the Office 365 cloud, co-author docs in real-time with others, quickly initiate PC-to-PC calls, instant messages and web conferences with others.

Office 365 is also compatible with Office 2007 and newer editions of Office and select Office 365 plans include Office Professional Plus.


Q. How many users does Office 365 support?

A. Office 365 is scalable and can support everyone from a one-person business to companies with tens of thousands of users. Office 365 for small businesses (Plan P1) is best for companies with up to 25 employees and can accommodate up to 50 users. Office 365 midsized business and enterprise plans (E1-4) and kiosk plans (K1-K2) fit organizations ranging in size from a single employee to 50,000-plus users.


Q. Will Office 365 work with my copy of Office?

A. Office 365 works with best with Office 2010 and Office 2011 for Mac. Office 365 also works with slightly limited functionality for Office 2007 and Office 2008 for Mac. If you have an earlier edition of Office, you will need to update to a newer version of Office in order to use Office 365.


Q. What are the Office 365 system requirements?

A. For PC users:
Minimum systems requires for Office 365 are the following on your PC: an XP operating system with SP3; Office 2007; and Internet Explorer 7.
A. For Mac users:
Minimum system requirements for Office 365 are the following on your Mac: Mac OS X 10.5 (Leopard); Office 2008 for Mac & Entourage 2008 Web Services Edition; Safari 4 or above.